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What are the differences between Ink Cartridges and Toner Cartridges?

Ink Cartridges

Toner Cartridges

Contains Liquid Ink

Contains Fine Powder

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Why isn't my printer model not written on the box or cartridge?

Our compatible cartridges are made to fit multiple printer models.  We do try to indicate as much as possible, but if you can not find the your model, please double check on the web page of the product.
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Is the ink in those universal refill kits, the same as the ink already in the cli-8 inks?

1.Due to the different structure of both printer and ink cartridge, the different color & the different technology(ex, Gloria-dye based, or EverBrite-pigment based), different brands (ex Canon, HP, or Brother) are using different inks.

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Can cleaning the print header cause the cartridges to empty?

Yes.
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Why does my HP/Canon ink cartridge not fit in my printer?

For a few of our HP or Canon ink cartridges, they are covered with a protective hard plastic which makes sure they remain both protected and that the ink does not leak through contact.
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Difference between OEM, compatible and remanufactured cartridges?

An OEM Cartridge is one made by the Original Equipment Manufacturer. If you own a Brother printer for instance, then the Brother brand is the OEM cartridge for your printer.
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What does the page look like with 5% coverage on one page?

One of the important aspects to think of when choosing a printer or buying a replacement cartridge, is how much ink or toner that cartridge actually contains.The amount of ink or toner in a cartridge is usually called cartridge yield or page yield. In the printer and ink industry 5% of ink on the page is the standard measurement used to determine how many pages an ink or toner cartridge should print.
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What is a printer/cartridge chip?

Every time a warning message pops up on your PC letting you know that your printer’s toner is low, you have a laser toner chip to thank. These chips, also called printer or ink smart chips, are used by printers to monitor the reserves and levels of your current toner cartridge. They communicate with your PC to provide warnings when certain levels are reached or if any other issue arises.
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What is Page Yield

Page yield describes the estimated number of pages that can be printed with a particular print cartridge.
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What can I do when my cartridges aren't recognized by my printer?

Please go through the steps below to figure out the issue.

Step 1: Remove, inspect and reseat cartridges.

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Where are the compatible or remanufactured cartridges manufactured?

All of our compatible cartridges are made in China, remanufactured ones are made either in China, Malaysia or Mexico.
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Do you refill cartridges? Do you have refill kits?

We do not offer refilling services, we simply sell our ink and toner cartridges.
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What is the difference between an ink cartridge and a printhead?

An ink cartridge is the part that will contain the ink, while a printhead is the part in an inkjet printer that will spray the ink onto the paper.

Please note that, for a good portion of the ink cartridges on the market, these two are combined into one (the ink cartridge will also be able to spray the ink like a printhead). If you are not sure if that's the case with your inks, please confirm with your printer's manual or reach out to our customer service.

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